In the afternoon we met with customers on time, after check the factory clean and tidy environment, we think this is our prospective customers in future!

The purpose of this trip to the factory is the last time we did a group of chucks, the customer originally said to visit our company face to face to have a meeting to discuss some other similar chucks . Understand that the customer wants to add order, then we have to know more clear before using the chuck how to do better for customer, so we go directly to the factory to check.

Customers took us to the machining department to check the function of chuck, these chuck diameter tolerance is 0.003, the chuck is mainly grip some Zi sticks, and then Zi rods into gears, gears for small motors and Motor housing assembled together, the accuracy of collet requirements is very important, before this chuck customer to find a lot of suppliers are not done, once search by our website, the purchase order to us, after checking accuracy, life is more better, so customer decided to find us to do almost the same type of chuck.

Just before we met, we quoted other types of chucks to our clients, all of which require accuracy is 0.003, and some outside diameter accuracy is 0.001. A batch of chucks cost is about 8,0000CNY. Customer double check the all drawings and price with the their engineer , the customer engineers listened to our description, decided to double check the chunk again.then asked if we have a better solution and can reduce costs, understand the product environment, we discussed at that time a more simple solution to improve the accuracy of collet to increase a U Slot, and more to make the role of the chuck can also increase the life of the chuck, but also reduce costs, so we offer the new quotation to customer according to the new drawings. At that time customers and engineers are very satisfied with us.

After connected with customers, we know more about the product environment, each of the original product must have a working environment, these environments are similar to the pressure than there is, oil, liquid, etc. will affect the product’s life, in a long time you will hear the sound of the product, so every time place an order or shipping will give them with special love, so I respect my job and my client. Out of admiration for the product, but also out of the CEO of the “love God,” the spirit of understanding, I work on the customer more nuanced, regard their business as their own matters, advice for the customer, and the face of Customer recognition, both for our affirmation at the same time is more a responsibility to spur us to more stringent requirements of their own!